Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ty Volner

Ty Volner

August 7, 2026

5  out of  5
rating by Ty Volner
"Good and reliable service."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Charlie Harrison

Charlie Harrison

August 7, 2026

5  out of  5
rating by Charlie Harrison
"Huge shoutout to McKenzie! She was super nice, fast, and didn't make things complicated at all. Really appreciate the awesome service from Chris Fleming’s office."
We responded:
"Thanks so much for the amazing review, Charlie! We really appreciate your support here in Lexington. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Ben Caraway

Ben Caraway

August 7, 2026

5  out of  5
rating by Ben Caraway
"Chris Fleming and his team are fantastic to work with! They are always super helpful, responsive, and make handling insurance completely stress-free. Highly recommend them to anyone in the Lexington area!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Lexington. "
Profile photo of Kaitlyne Britt

Kaitlyne Britt

August 6, 2026

5  out of  5
rating by Kaitlyne Britt
"Finding good customer service these days isn't always easy, but Chris's exceeded my expectations. The ladies in the office are always cheerful, quick to respond, and genuinely care about helping their customers. They go above and beyond every time I have a question. I'm so glad I chose this State Farm office!"
We responded:
"Hi Kaitlyne, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Lexington.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Chris Fleming "
Profile photo of Alan Stone

Alan Stone

August 6, 2026

5  out of  5
rating by Alan Stone
"I highly recommend them to anyone! They are great!"
We responded:
"Thank you so much for your kind review, Alan!  If you need insurance assistance, we are just an email or call away! - Chris Fleming, your State Farm Agent   "
Profile photo of Dylan

Dylan

August 5, 2026

5  out of  5
rating by Dylan
"I can't say enough great things about this State Farm agency. The girls are incredibly kind, patient, and genuinely care about their customers. They took the time to answer all of my questions, explain everything in a way I could understand, and went above and beyond to make sure I had the right coverage for my needs. It's rare to find people who make you feel so valued and cared for. I truly appreciate everything they've done and highly recommend this agency to anyone looking for insurance and outstanding customer service!"
We responded:
"Wow, thank you for the 5-star review, Dylan! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Brianna Arnold

Brianna Arnold

June 1, 2026

5  out of  5
rating by Brianna Arnold
"Big Huge thanks to Melissa Arnold who helped me get the best car insurance for my truck. She was very sweet and kind. She was right on point with everything. She had me outta there in no time. If you want the best coverage for your vehicle or home. This is definitely a great company to go with. Thank you again Melissa for everything you done for me today. I am definitely one happy and satisfied customer!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Tiffany Bomer

Tiffany Bomer

March 19, 2026

5  out of  5
rating by Tiffany Bomer
"Melissa was an absolute joy to work with. She listened, she was attentive, and treated me like family. It is great working with someone who truly has your best interest at heart and who is always there to answer any question. If you need affordable insurance along with amazing customer service, contact Melissa at State Farm, I promise you will not be disappointed !!!"
We responded:
"Thank you for taking the time to leave such a great review, Tiffany. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Alex Pratt

Alex Pratt

June 26, 2025

5  out of  5
rating by Alex Pratt
"I am always well taken care of here"
Profile photo of Jeanette Lancaster

Jeanette Lancaster

December 21, 2024

5  out of  5
rating by Jeanette Lancaster
"Staff very friendly and always answers my questions. I’ve been impressed with everyone that works there."
We responded:
"Thank you so much!! We really appreciate your business!!"
Profile photo of Tiffany Bell

Tiffany Bell

November 26, 2024

5  out of  5
rating by Tiffany Bell
"SUPER NICE people that go above & beyond!"
Profile photo of james evans

james evans

November 26, 2024

1  out of  5
rating by james evans
"They are not fair canceled us because of 4 claims In nearly 27 yrs . When we needed them let let us down . They claim to be good neighbors really not"
Profile photo of Roger Wallace

Roger Wallace

October 1, 2024

5  out of  5
rating by Roger Wallace
"the best group of insurance people around.. they will definitely go all in on helping you and your family"
We responded:
"Thank you, Roger! We really appreciate you!!"
Profile photo of Phillip Vanderford

Phillip Vanderford

October 1, 2024

5  out of  5
rating by Phillip Vanderford
"I had Nationwide for my car insurance and Liberty Mutual for homeowners. I switched to State Farm for both over a year ago. I am well pleased with State Farm, saved me a bundle! Thank you Kelly Pitts and Chris so much!"
We responded:
"Thank you, Phillip! We really appreciate you trusting us with your business!!"
Profile photo of Ryan Dolinger

Ryan Dolinger

October 1, 2024

5  out of  5
rating by Ryan Dolinger
"I’ve only ever had State Farm and Chris Fleming and his team are easily the best State Farm has to offer. Melissa was extremely kind, caring, very knowledgeable, and can tell she takes a lot of pride in her work. I would recommend Chris Fleming State Farm to anyone!"
We responded:
"Thank you, Ryan! We really appreciate you!! "
Profile photo of Russell Rich

Russell Rich

October 1, 2024

5  out of  5
rating by Russell Rich
"Melissa helped me get my sr-22 insurance at a great price and even took the extra time to email and fax my policy to the state for me."
We responded:
"Thank you, Russell! We try to go the extra mile!!"
Profile photo of katherine evans

katherine evans

September 21, 2024

1  out of  5
rating by katherine evans
"We done Business over 27 yrs all sudden because have storm damage multiple times 2015,2019,2021,2023, they refuse to renew us with only 32 day notice. Sad we paid all them yrs never never needed them when we did the punish us And when i questioned Chris office was not yelling or curseung them i dont do that chris and a staff memever hung up
We can become home less because if this no one cares . We didnt cause the tornado hit us or the hurricane or to have wind damages . It bit honest or fair i am so anger . Hurt . We trusted them with car and home both"
We responded:
"We appreciate you taking the time to share your feedback with us."
Profile photo of COTTON RHODES

COTTON RHODES

March 29, 2024

5  out of  5
rating by COTTON RHODES
"GREAT FRIENDLY HOMETOWN FOLKS WHO TREAT YOU LIKE FAMILY, THEY GOT THE EXTRA MILE"
We responded:
"Thank you!! We appreciate you trusting us with your insurance needs!!"
Profile photo of Denise Irish

Denise Irish

February 2, 2024

5  out of  5
rating by Denise Irish
"Good people"
We responded:
"Thank you for trusting us with your insurance needs!!!"
Profile photo of pj12251982

pj12251982

January 1, 2024

5  out of  5
rating by pj12251982
"Great place friendly people on top of things."
Profile photo of Michael Lott

Michael Lott

January 28, 2023

5  out of  5
rating by Michael Lott
"Best State Farm in west Tennessee! Friendly and professional staff great Service and affordable Prices"
Profile photo of Scott Harshbarger

Scott Harshbarger

October 31, 2022

5  out of  5
rating by Scott Harshbarger
"She was amazing. My wife was in a vehicle accident and she took 4 children and my wife in while they cleaned up the accident. It's a very busy intersection and a person went around people who were stopped at a red light and ran into her van. No one was hurt, but she started our claim and gave my kids candy. I was trying to get an oil change and she called me and said what happened. She also had a trailer. Chris did everything she possibly could even though she wasn't our agent. She works for the same company as our agent. We owe the biggest thanks for the help she gave us!"
Profile photo of Keith Pitts

Keith Pitts

July 26, 2022

5  out of  5
rating by Keith Pitts
"They will take care of you!"
Profile photo of Melissa Rahman

Melissa Rahman

July 19, 2022

5  out of  5
rating by Melissa Rahman
"I will always recommend Chris Fleming State Farm."
Profile photo of Billy Franklin

Billy Franklin

July 6, 2022

5  out of  5
rating by Billy Franklin
"There was a lady there that is no longer there. She helped me to get my credit established. I had no credit card and at that time state farm had credit cards. She told me of a way to get started. She was very nice. Great bunch of lady's there"